The following terms and conditions apply to all orders placed via our online shop. Our online shop is for consumers only.
The contract is concluded with Posterlounge GmbH.
By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the products contained in the shopping basket. Once you have sent your order, you will immediately receive a confirmation via e-mail.
The language available for concluding the contract is English.
We save the text of the contract and forward the order data and our terms and conditions to you on a durable medium. You may also view the text of the contract in our customer login area.
The following payment methods are available in our online shop. We reserve the right to limit the choice of payment methods available for an order depending on the delivery country, the order value, the terminal device being used or other objective criteria.
Credit or debit cardYou provide your credit card details during the ordering process. Your card will be charged immediately after placing your order.
PayPal, PayPal ExpressIn order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxemburg, Luxemburg (‘PayPal’), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by PayPal after placing the order. You will receive further instructions during the ordering process.
PayPal may offer registered PayPal customers further payment modalities in the customer account selected according to its own criteria. However, we have no influence on the offering of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.
KlarnaIn cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (‘Klarna’), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise specified below, payment via Klarna requires a successful address and credit check, and payment is made directly to Klarna. Further information is provided with the respective payment option during the ordering process.
- Klarna Pay later (Purchase on account via Klarna)
The invoice amount is due 30 days after receipt of the invoice and shipment of the goods. - Klarna Pay in instalments (Financing via Klarna)
You can pay the invoice amount in multiple monthly instalments of at least 1/24 of the total amount. The amount of the minimum instalment is 6.95 euros.
- Klarna Pay now
After submitting your order, you will be redirected to a payment page hosted by Klarna, where you can choose from the payment options of direct debit, direct bank transfer and credit card.
- Direct debit: You grant Klarna a SEPA direct debit mandate. Klarna will inform you about the date of charging your account (so-called prenotification). The account will be charged after the goods have been sent out.
- Direct bank transfer: You must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. The payment transaction will be carried out by Klarna, and your account will be charged directly afterwards.
- Credit card: You enter your credit card details in the ordering process. Your card will be charged by Klarna immediately after placing the order. An address and credit check does not take place.
SOFORT by KlarnaIn order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany (‘Sofort’), you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be charged immediately after placing the order. You will receive further instructions in the ordering process.
Google Pay
In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’), you have to be registered with the service provider Google, must have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction will be carried out directly after submission of your order. Further information can be found during the ordering process.
Apple Pay
In order to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (‘Apple’), you must use the ‘Safari’ browser, be registered with Apple, have activated the Apple Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is processed immediately after placing the order. You will receive further information in the ordering process.
TrustlyTo pay the invoice amount via the payment service provider Trustly Group AB, Rådmansgatan 40, 113 57 Stockholm, Sweden (‘Trustly’), you must have a bank account activated for bank transfers via Trustly. After submitting your order, you will be redirected to a payment page hosted by Trustly, where you need to select your bank, identify yourself accordingly and then confirm the payment instruction. Your account will be charged immediately after placing the order. You will receive further information during the ordering process.
Pre-paymentIf you decide to pre-pay, we will provide our bank details in a separate e-mail and deliver the goods on receipt of funds.
Electronic Payment Standard (EPS) In order to be able to pay the invoice amount via the payment service provider PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria in cooperation with Austrian banks (Electronic Payment Standard, ‘EPS’), you must have a bank account with an Austrian credit institution that is activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions during the ordering process.
TWINTTo pay the invoice amount via the payment service provider TWINT AG, Stauffacherstraße 41, 8004 Zürich, Switzerland (‘TWINT’), you must have an account at a participating Swiss bank and have set up the TWINT app on your smartphone. After placing the order, you will be redirected to a payment page and must confirm the payment instruction using the app. The payment transaction will be carried out directly afterwards. You will receive further information during the ordering process.
iDEALTo pay the invoice amount via the payment service provider Currence iDEAL B.V., Gustav Mahlerplein 33-35, 1082 MS Amsterdam, Netherlands (‘iDEAL’), you must have a Dutch bank account that is activated for participation. After selecting your bank and submitting your order, you will be redirected to your online banking, where you must identify yourself accordingly and confirm the payment instruction. Your bank account will be charged immediately after placing the order. You will receive further information during the ordering process.
MobilePayTo pay the invoice amount via the payment service provider MobilePay A/S, Vester Søgade 10, 6., 1601 Copenhagen V, Denmark (‘MobilePay’), you must have the MobilePay app set up on your smartphone and a valid payment card linked to it. After placing your order, you will be redirected to a payment page, where you need to enter the phone number associated with your MobilePay account, then confirm the payment instruction in the MobilePay app. The payment transaction will be carried out directly afterwards. You will receive further information during the ordering process.
VippsTo pay the invoice amount via the payment service provider Vipps AS, Dronning Eufemias gate 11, 0150 Oslo, Norway (‘Vipps’), you must have the Vipps app set up on your smartphone and your bank account, debit card or credit card linked to it. After placing your order, you will be redirected to a payment page, where you need to enter the phone number associated with your Vipps account, then confirm the payment instruction in the Vipps app. The payment transaction will be carried out directly afterwards. You will receive further information during the ordering process.
Direct bank transfer (Paytrail)To pay the invoice amount via the payment service provider Paytrail Plc, Innova 2, Lutakonaukio 7, 40100 Jyväskylä, Finland, you must have a Finnish bank account that is activated for participation. After submitting your order, you will be redirected to a payment page, where you need to select your bank, identify yourself accordingly and then confirm the payment instruction. Your account will be charged immediately after placing the order. You will receive further information during the ordering process.
Direct bank transfer (Przelewy24)To pay the invoice amount via Przelewy24, a payment service provided by PayPro SA, ul. Pastelowa 8, 60-198 Poznań, Poland, you must have a Polish bank account that is activated for participation. After selecting your bank and submitting your order, you will be redirected to your online banking, where you must identify yourself accordingly and confirm the payment instruction. Your bank account will be charged immediately after placing the order. You will receive further information during the ordering process.
BLIKTo pay the invoice amount with BLIK, a payment service provided by Polski Standard Płatności Sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland, you must have an account with a participating Polish bank and have set up your bank’s app on your smartphone. You must enter the six-digit BLIK code from your app into the payment form and then confirm the payment instruction in the app. Your account will be charged immediately after placing the order. You will receive further information during the ordering process.
MultibancoTo pay the invoice amount via Multibanco, a payment service provided by SIBS Forward Payment Solutions S.A., Rua Soeiro Pereira Gomes, Lote 1, 1649-031 Lisbon, Portugal, you must have a Portuguese bank account that is activated for participation. When you select Multibanco as your payment option, a payment reference is generated automatically and sent to your e-mail address. You can pay via online banking or using your debit card at any Multibanco ATM, where you must enter the entity number, the payment reference and the invoice amount. The goods will be delivered once the payment has been received.
MB WAYTo pay the invoice amount with MB WAY from Multibanco, a payment service provided by SIBS Forward Payment Solutions S.A., Rua Soeiro Pereira Gomes, Lote 1, 1649-031 Lisbon, Portugal, you need to enter your mobile phone number during the ordering process and then confirm the payment via your MB WAY app. The payment transaction will be carried out directly afterwards. You will receive further information during the ordering process.
Swish
To pay the invoice amount via Swish, a mobile payment app offered by Getswish AB, Drottninggatan 26, 4th fl., 111 51 Stockholm, Sweden, you must have a Swish bank account and have linked your phone number to it. Once you have confirmed the transaction and identified yourself via Mobile BankID, the payment transaction will be carried out by your bank and debited to your account directly afterwards.
Walley (Invoice, Account and Fixed part payment)
Together with Walley, we offer invoice and instalment payments, including monthly invoices and fixed part payment campaigns. When selecting invoice or instalment payments, you receive your goods before you pay. You can then choose to pay the whole amount at once or to break up the payments into smaller instalments. In the case of a monthly invoice, all your purchases during a given month will be gathered in one invoice. For fixed part payment campaigns, you need to pay the amount stated on the invoice each month. The due date can vary and is presented on the invoice sent to you. Delivery method and possible fees added is shown in the checkout before confirming the purchase. A credit check is carried out, which in some cases requires credit information. In the event of delayed or missed payments, a penalty fee and penalty interest is charged. To see the full terms and conditions for Walley use the links:
https://cdn.walleypay.com/terms/Terms_FI_En.pdf and
https://cdn.walleypay.com/terms/SECCI_FI_En.pdf.
Billie
For business customers, we offer invoice payment by bank transfer only after receipt of goods and invoice (‘BNPL’). In order to provide this service, we cooperate with the financial service provider Billie GmbH. We assign the debt to Billie GmbH once a valid address and credit check has been performed during the ordering process. Please transfer the invoice amount within the payment period indicated on the invoice. The transfer needs to be made to the account indicated on the invoice. In case business buyers do not settle the invoice in time, Billie shall charge the business customers the statutory late fee of EUR 40. The privacy policy of Billie GmbH can be found here:
https://www.billie.io/en/privacy-policy. It applies in addition to our privacy policy and our terms and conditions.
The products shall remain our property until full payment is made.
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
8.1 Liability for defectsWe are under a legal duty to supply products that are in conformity with this contract.
The statutory guarantee provisions (liability for defects) shall apply. With respect to consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence shall apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the legal information.
When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address provided for this purpose. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.
8.2 Guarantees and customer serviceInformation on any additional voluntary guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop, if applicable.
Our customer service is available for queries, complaints and claims on working days from 10 a.m. to 4 p.m. (CET) via phone at +49 341 33 97 59 00 as well as via e-mail at
support@posterlounge.com.
